If you see a note in your Subscription Details that your subscription is provided by someone other than Roadtrippers, then you have a licensed subscription. This means that your membership was purchased through a partner of Roadtrippers rather than directly through us.
The partner that provided your subscription should be listed with your subscription details and you can contact them directly for any questions about your membership.
If you have any questions about using Roadtrippers, please contact us by filling out this form.